# ArchOne AI — Privacy, terms, refunds and cookies Type: public reading guide assembled from published English content. This is not a verbatim page alternate or an action API. Images, interactive behavior and account-specific data are omitted. Check canonical HTML for current availability and conditions. Latest source content update: 2026-10-02. Individual source dates are listed below. ## Use this guide Review project-data processing, storage and deletion, third-party providers, ownership and usage rights, refund eligibility and consent choices. This file groups the sources below by task. Read the relevant source chapter; check its canonical HTML for current details. ## Contents - [Source 1: Privacy Policy](#source-1-privacy-policy) - [Source 2: Terms of Service](#source-2-terms-of-service) - [Source 3: Refund Policy](#source-3-refund-policy) - [Source 4: Cookie Policy](#source-4-cookie-policy) ## Canonical sources - [Privacy Policy](https://archoneai.com/privacy-policy) — source updated 2026-10-02. - [Terms of Service](https://archoneai.com/terms-of-service) — source updated 2026-10-02. - [Refund Policy](https://archoneai.com/refund-policy) — source updated 2026-09-14. - [Cookie Policy](https://archoneai.com/cookie-policy) — source updated 2026-09-14. ## Related guides - [Getting started](https://archoneai.com/index.md). - [Credits, plans, downloads and commercial use](https://archoneai.com/pricing.md). - [Support and account help](https://archoneai.com/support.md). ## Source 1: Privacy Policy Canonical HTML: https://archoneai.com/privacy-policy Published: 2026-06-25. Content updated: 2026-10-02. ### Introduction ArchOne AI is an all-in-one AI spatial design visualization platform for early-stage workflows across architecture, interiors, exteriors, and landscapes. This privacy policy explains how we collect, use, share, and protect information when you use ArchOne AI. It also explains how we handle uploaded images, project notes, Studio canvases, conversations, Agent plans, workflow records, generated results, billing data, and deletion requests. Last updated: October 2, 2026. Please read this policy before uploading client photos, project materials, or other private design content. ### Quick Links Use these section links if you want to jump straight to the parts most relevant to your project or account: - [Information We Collect](https://archoneai.com/privacy-policy#information-we-collect 'Information We Collect') - [Studio, Canvas, and Agent Data](https://archoneai.com/privacy-policy#studio-canvas-and-agent-data 'Studio, Canvas, and Agent Data') - [AI Processing and Model Training](https://archoneai.com/privacy-policy#ai-processing-and-model-training 'AI Processing and Model Training') - [Saved History, Retention, and Deletion Requests](https://archoneai.com/privacy-policy#saved-history-retention-and-deletion-requests 'Saved History, Retention, and Deletion Requests') - [Sharing With Service Providers](https://archoneai.com/privacy-policy#sharing-with-service-providers 'Sharing With Service Providers') - [Your Privacy Choices](https://archoneai.com/privacy-policy#your-privacy-choices 'Your Privacy Choices') - [Contact Us](https://archoneai.com/privacy-policy#contact-us 'Contact Us') ### Information We Collect We may collect information you provide directly. This can include your name, email address, account details, login information, support messages, uploaded images, reference images, sketches, renders, prompts, project notes, and other content you choose to submit. We may collect information created through your use of ArchOne AI. This can include generated images, task status, task history, saved outputs, credit balances, credit usage, orders, subscriptions, billing status, and download records. We may collect basic technical information. This can include your device type, browser type, IP address, log data, cookie data, page views, feature usage, error reports, and performance data. If you use paid features, payment information may be processed by third-party payment providers. ArchOne AI does not intentionally store full payment card numbers, CVV codes, or complete card details on its own servers. ### Uploaded Images, Project Content, and Generated Outputs ArchOne AI lets you upload room photos, house exterior photos, landscape photos, site images, sketches, renders, and reference images. These files may contain private project details. They may show client homes, addresses, floor layouts, personal belongings, private gardens, unpublished design work, or confidential design ideas. Please upload only content that you have the right to use. If you upload private client material, please make sure you have permission to use it with ArchOne AI. Prompts and project notes may be stored with your task history. This helps you review past work, reuse settings, troubleshoot results, and continue a design study. Generated outputs may also be stored. This includes AI design concepts, edited images, preview images, task results, and related metadata. Please review generated outputs before sharing them with clients, adding them to presentations, publishing them, or using them in a project workflow. ### Studio, Canvas, and Agent Data When you use ArchOne AI Studio, we may save your canvas content and layout, project context, conversation messages, referenced or selected images, Agent plans, workflow steps, tool actions, task status, intermediate results, final outputs, and links between source images and results. We use this information to save and restore your canvas, continue conversations, carry out requested actions, show workflow progress, preserve the connection between sources and results, recover interrupted work, and provide support. Depending on the request, AI or image-generation providers may process your prompt, relevant conversation context, selected images, project notes, generated outputs, and task metadata. We send only the content needed to complete the request. ### Client and Project Confidentiality ArchOne AI is built for design workflows, so project privacy matters. We do not sell your uploaded project content. We do not publish your private uploaded images, prompts, or generated outputs as public examples unless you give us permission. We do not use private client projects in public case studies, galleries, ads, social posts, or marketing pages unless you give us permission. Please avoid uploading material that is not needed for the requested design task. This includes contracts, IDs, financial records, full construction drawing sets, access codes, private documents, or sensitive personal information. If your project is under a client NDA or another confidentiality duty, please check whether you may use ArchOne AI for that content. ### How We Use Information We use information to provide and improve ArchOne AI. This includes uploading and processing images, generating design concepts, saving Studio canvases, continuing conversations, running Agent workflows, restoring interrupted work, managing accounts, tracking credits, processing orders, handling subscriptions, responding to support requests, monitoring reliability, preventing misuse, and enforcing our terms. We may use aggregated or de-identified usage data to understand how the product is used. This helps us improve quality, fix bugs, and decide which features to improve. Aggregated or de-identified data does not identify you, your clients, or a specific private project. ### AI Processing and Model Training ArchOne AI uses third-party AI infrastructure to process some requests. When you generate a design concept, we may send uploaded images, selected canvas content, prompts, relevant conversation context, project notes, generated outputs, and task metadata to AI providers as needed to complete the request. We try to send only the content needed for the requested workflow. Text prompts for AI generation are sent to Waffo Pancake for a pre-generation content safety scan. We use the scan decision to allow or refuse the request. The scan may process the prompt and return a decision, category information, and a request identifier. We do not send your payment card details with the prompt. ArchOne AI does not use private uploaded project content to train public AI models unless you give us permission. If we want to use your uploaded images, prompts, generated outputs, before-and-after examples, or project materials for model training, evaluation datasets, public examples, galleries, case studies, or marketing, we will ask first when permission is required. Third-party AI providers may process content according to their own terms and data practices. We use these providers only to operate the service and provide the requested AI workflow. ### Saved History, Retention, and Deletion Requests When account features are enabled, ArchOne AI may save your account data, uploaded images, reference images, prompts, Studio canvases, conversations, Agent plans, workflow records, generated outputs, task results, credit usage, order history, subscription status, and saved history. We keep this data so you can reopen a canvas, continue a conversation, view past work, download results, manage credits, receive support, and continue design studies. You may contact us to request deletion of account data, uploaded images, Studio canvases, conversations, prompts, generated outputs, and saved history where available. Deletion requests may be limited by legal, security, billing, tax, accounting, fraud prevention, dispute resolution, backup, and operational requirements. Some data may remain in backups, logs, or payment records for a limited time before it is removed through normal retention processes. ### Sharing With Service Providers We do not sell personal information. We may share limited information with trusted service providers that help us run ArchOne AI. These providers may support hosting, databases, storage, AI processing, image generation, email delivery, analytics, payments, security, abuse prevention, customer support, and reliability monitoring. Service providers may process information only as needed to provide their services to ArchOne AI. We may also disclose information if required by law, legal process, or government request. We may disclose information if needed to protect users, protect the service, prevent abuse, or defend our rights. ### Payments, Credits, and Billing Data If you buy credits, subscribe, or use paid features, we may process order information, credit balances, credit usage, product names, transaction status, subscription status, renewal details, refund status, and billing support information. When Waffo Pancake is the payment provider shown at checkout, it receives the information needed for checkout, payment confirmation, refunds, and billing support. Full payment card details are handled by payment providers. ArchOne AI does not intentionally store full card numbers, CVV codes, or complete payment card details on its own servers. ### Cookies, Analytics, and Logs ArchOne AI may use cookies or similar technologies. We use them to support login, remember preferences, understand product usage, monitor performance, improve the website, and protect against misuse. You can adjust cookie settings in your browser. Some cookies may be required for login, security, account, or payment features. For details about cookie types, purposes, retention periods, and browser controls, please review the [Cookie Policy](https://archoneai.com/cookie-policy 'Review the ArchOne AI Cookie Policy'). ### Your Privacy Choices You may contact us to ask for access, correction, deletion, or export of personal information where these rights apply. You may also ask us to stop sending marketing emails. Transactional emails, security emails, billing emails, and service emails may still be sent when needed. Your rights may depend on where you live. We will respond to privacy requests as required by applicable law. ### Data Security We use reasonable technical and organizational measures to protect information. No internet service can guarantee perfect security. Please avoid uploading sensitive personal information, confidential documents, or private material that is not needed for your design workflow. ### Children's Privacy ArchOne AI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to ArchOne AI, please contact us. ### Practical Limits of AI Outputs Generated images are for early concept visualization and design exploration. They are not construction documents. They are not code reviews, structural reports, accessibility reviews, drainage plans, planting specifications, or permit drawings. You should review generated concepts with qualified professionals before using them for client delivery, construction planning, permitting, purchasing, or implementation. ### Changes to This Policy We may update this privacy policy from time to time. Updates will be posted on this page with a revised date. If we expand how private uploaded project content may be used for public AI model training, public examples, case studies, galleries, or marketing, we will say so clearly and ask for permission when permission is required. ### Contact Us If you have questions about this privacy policy or want to make a privacy request, contact us at: **Copyright Owner**: ArchOne AI **Email**: [support@archoneai.com](mailto:support@archoneai.com 'Email ArchOne AI privacy support') ## Source 2: Terms of Service Canonical HTML: https://archoneai.com/terms-of-service Published: 2026-06-25. Content updated: 2026-10-02. ### Introduction and Acceptance Welcome to ArchOne AI. ArchOne AI is an all-in-one AI spatial design visualization platform for early-stage workflows across architecture, interiors, exteriors, and landscapes. These terms apply when you access or use ArchOne AI. Please read them before using the service. If you use ArchOne AI for a company, studio, client, school, or organization, please make sure you have authority to use the service for that work. Last updated: October 2, 2026. ### Service Overview ArchOne AI may let you upload photos, sketches, renders, reference images, prompts, and project notes. The service may generate interior concepts, home exterior concepts, landscape concepts, design directions, visual studies, and related AI outputs. Some features may require an account, credits, a subscription, or a paid plan. ArchOne AI is a concept visualization tool. It is not a licensed architecture, engineering, construction, permitting, or code compliance service. ### ArchOne AI Studio and Agent Actions ArchOne AI Studio includes an AI agent that can interpret requests, use selected canvas content as context, prepare a plan, and use one or more tools. A workflow may create intermediate and final outputs and add them to the canvas. Agent plans, suggested steps, tool selections, and generated outputs may be incomplete or inaccurate. They are not professional design advice. They do not confirm dimensions, structure, accessibility, code compliance, drainage, cost, permits, or buildability. Some plans require confirmation before execution. Your confirmation authorizes the displayed actions and applicable credit use. It does not mean that the plan or its outputs are technically accurate or suitable for construction. You are responsible for reviewing the plan, each workflow step, and all intermediate and final outputs before using or sharing them. ### Who May Use ArchOne AI ArchOne AI is available to users who are at least 13 years old. If the laws in your location require a higher age, that higher age applies. The service is not available where its use is not allowed by applicable law or when an account has been suspended or terminated. ### User Responsibilities You are responsible for your use of ArchOne AI. Please use the service lawfully and respectfully. Please review all generated images, prompts, previews, downloads, and other outputs before sharing them with clients, publishing them, adding them to presentations, or using them in a project workflow. Please review Agent plans, tool selections, workflow steps, intermediate results, and final outputs before relying on them. You are responsible for client communications, design decisions, project claims, presentation use, and any action taken based on an output. Please do not use ArchOne AI to mislead clients, contractors, buyers, reviewers, regulators, or the public. ### Uploaded Content and Project Rights Please upload only content that you have the right to use. Uploaded content may include room photos, exterior photos, landscape photos, site images, sketches, renders, reference images, prompts, project notes, and other project materials. You retain ownership of your uploaded content. By uploading content, you give ArchOne AI permission to host, store, process, transmit, display, and use that content only as needed to provide the service, generate requested outputs, maintain your account, support downloads, show saved history, provide support, prevent misuse, and operate the platform. Please avoid uploading confidential, private, or sensitive material that is not needed for the requested design task. This includes contracts, IDs, access codes, financial records, private documents, complete construction drawing sets, and sensitive personal information. If a project is covered by a client agreement, NDA, studio policy, school policy, or other confidentiality duty, please check whether you may upload that material to ArchOne AI. ### AI Outputs and Design Use AI outputs may contain mistakes. They may include visual artifacts, incorrect materials, inaccurate details, distorted proportions, invented objects, changed openings, unrealistic lighting, wrong plant choices, or other design errors. Generated images are for early concept visualization, mood exploration, design discussion, and presentation drafts. You may use outputs for internal design studies, client conversations, early presentation options, mood boards, proposal drafts, and related design workflows, as long as that use follows these terms. Please do not present AI outputs as final construction documents, permit drawings, code-approved designs, engineering reports, or guaranteed real-world results. ### Professional Design Boundaries ArchOne AI does not replace qualified professionals. Generated concepts do not replace architects, interior designers, landscape designers, engineers, contractors, code consultants, surveyors, accessibility consultants, fire safety consultants, or permitting authorities. Please do not rely on ArchOne AI outputs for structural safety, code compliance, accessibility, drainage, grading, planting specifications, fire safety, cost estimates, procurement, or construction decisions. Before using an output for client delivery, permitting, construction planning, purchasing, or implementation, review it with qualified professionals. ### Client Projects and Confidential Materials ArchOne AI is often used with client photos and project materials. Please get any required client permission before uploading client content. You should remove or avoid unnecessary private details before uploading files. ArchOne AI does not publish your private uploaded project content as public examples, case studies, galleries, ads, or social posts without clear permission. ### Content Safety and Prohibited Uses To keep ArchOne AI useful and safe, please do not misuse the service. This means you may not: - violate any law or third-party right; - upload content that you do not have the right to use; - infringe copyrights, trademarks, privacy rights, publicity rights, or other rights; - attempt unauthorized access to the service or another account; - bypass rate limits, credits, payment systems, security features, or safety filters; - reverse engineer, copy, resell, or redistribute the service except as allowed by law or written permission; - use the service to create deceptive, fraudulent, harmful, hateful, abusive, harassing, or illegal content; - use outputs to misrepresent a real project, existing property, built condition, professional approval, or construction-ready status. ArchOne AI may reject, block, remove, or refuse to generate content that appears to violate these rules. ### AIGC Use Policy This policy applies to prompts, uploaded reference images, generated images and videos, edits, and content shared through ArchOne AI. Do not use the service to create, request, upload, or share: 1. **Pornography or NSFW content:** nudity, sexually explicit or exploitative material, or sexualized depictions of any person. 2. **Violence or gore:** graphic injury, mutilation, extreme violence, or content that promotes physical harm. 3. **Hate speech:** content that attacks, dehumanizes, or incites hatred or violence against people based on protected characteristics. 4. **Child unsafe content:** child sexual abuse material, sexualized depictions of minors, or other content that exploits or endangers children. 5. **Deepfakes or impersonation:** deceptive use of a real person's likeness, voice, or identity without authorization, including fraud, misleading endorsements, or false evidence. 6. **Copyright or trademark infringement:** content that copies or misuses protected works, brands, or other intellectual property without the required rights. Available image workflows use models such as GPT Image 2, Nano Banana 2, Nano Banana Pro, FLUX.2 Pro, and Topaz Image Upscale. Model availability depends on the selected tool. We screen text prompts before generation and may refuse requests that are blocked, need review, or cannot be checked. Available generation-provider safety controls may also apply. We review reported content and relevant account or task records, may remove or restrict violating content, and may limit or suspend access for repeated or serious violations. We may refer illegal content to appropriate authorities where required by law. Automated checks are imperfect; users must review outputs before using or sharing them. To report suspected violations, email [support@archoneai.com](mailto:support@archoneai.com?subject=Content%20Safety%20Report 'Report a content safety concern') or use our [contact page](https://archoneai.com/contact 'Contact ArchOne AI'). Include the relevant page or task link, a description of the concern, and any supporting details you can safely provide. Do not send illegal material in your report. We review reports, investigate as appropriate, and respond or take action based on the facts and severity. If your content or account was restricted in error, use the same channel to request a review. ### NSFW and Sexual Content Policy ArchOne AI is a design visualization platform. It is not an adult content tool. Please do not upload, request, generate, edit, publish, or distribute nude, sexual, pornographic, erotic, or sexually explicit content through ArchOne AI. Please do not use ArchOne AI to sexualize any person. Sexual content involving minors is not allowed. This rule applies to real people, fictional people, AI-generated people, illustrations, and suggestive content. Please do not use reference images, prompts, masking, editing, or other workflows to bypass NSFW or safety filters. If a request appears to involve NSFW, sexual, exploitative, illegal, or unsafe content, ArchOne AI may block the request, remove related content, limit access, suspend the account, or take other action needed to protect the service and its users. ### Accounts, Credits, Subscriptions, and Payments Some features require an account. Some features require credits, a subscription, or another paid plan. Pricing, included credits, renewal terms, and access rules are shown during checkout, in your account, or on the pricing page. Credits may be used for AI generations, regenerations, higher-resolution outputs, downloads, or other paid actions shown in the product. Paid credits, bonus credits, subscription credits, and plan benefits may have different rules. The current rules shown at checkout, in your account, or on the pricing page control the purchase. ### Refunds and Failed Generations AI generation can create processing costs when requested. Successful generations are generally not automatically refundable after credits have been used. If a generation fails, a payment fails, or credits are charged incorrectly, contact support. ArchOne AI may review the event and, where appropriate, restore credits, retry processing, or help resolve the billing issue. Refunds, cancellations, renewals, duplicate charges, failed generations, and billing changes are handled according to our [Refund Policy](https://archoneai.com/refund-policy 'Refund Policy'), the checkout terms, the applicable payment provider rules, and applicable law. ### Third-Party AI Providers ArchOne AI uses third-party providers for parts of the service. These providers may support hosting, databases, storage, AI processing, image generation, payments, email delivery, analytics, security, and customer support. AI providers may process uploaded images, selected canvas content, prompts, relevant conversation context, project notes, generated outputs, and task metadata as needed to complete your request. Third-party services may have their own terms and data practices. ### Intellectual Property ArchOne AI, including its website, product design, text, workflows, software, brand elements, and service structure, is owned by ArchOne AI or its licensors. These terms do not transfer ownership of your uploaded content to ArchOne AI. These terms do not give you ownership of ArchOne AI software, workflows, website content, brand assets, or platform materials. Please do not copy, resell, redistribute, or commercially exploit ArchOne AI itself without written permission. ### Suspension and Termination ArchOne AI may limit, suspend, or terminate access if you violate these terms, misuse the service, create risk for other users, create legal risk, fail to pay required fees, or attempt to bypass platform rules. You may stop using ArchOne AI at any time. Certain records may be kept after account closure where needed for legal, billing, tax, security, fraud prevention, dispute resolution, backup, or operational reasons. ### Disclaimers ArchOne AI is provided on an "as is" and "as available" basis. We cannot guarantee that outputs will be accurate, realistic, error-free, suitable for every project, accepted by every client, or usable for construction, permitting, procurement, or implementation. We also cannot guarantee uninterrupted service, perfect security, or that every generation request will succeed. ### Limitation of Liability To the fullest extent permitted by law, ArchOne AI is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the service. This includes damages related to generated outputs, project decisions, client use, construction decisions, payment issues, service interruptions, or third-party services. ### Changes to These Terms We may update these terms from time to time. Updates will be posted on this page with a revised date. If you continue to use ArchOne AI after changes are posted, the updated terms will apply. ### Contact If you have questions about these terms, contact us at [support@archoneai.com](mailto:support@archoneai.com 'Email ArchOne AI terms support'). ## Source 3: Refund Policy Canonical HTML: https://archoneai.com/refund-policy Published: 2026-09-14. Content updated: 2026-09-14. ### Overview This refund policy explains how ArchOne AI handles refunds, failed generations, duplicate charges, billing errors, credits, and subscriptions. Last updated: September 14, 2026. ArchOne AI is a digital AI design visualization service. AI generation may create processing costs as soon as a request starts. Confirmed technical generation failures automatically return the affected credits. Completed results are not refundable solely because the style, composition, or design direction is not preferred. ### When We May Review a Refund or Credit Request Please contact us if one of these issues happens: - credits were charged but no generation task was created; - a generation failed because of a service error or provider error; - you were charged more than once for the same purchase; - your payment succeeded but credits or plan access did not appear in your account; - a billing error affected your order, renewal, or subscription. When the system confirms that a generation was not submitted, failed technically, or completed without a usable image, the affected credits are automatically returned. Some provider failures may remain pending while ArchOne AI confirms whether processing occurred. If a credit return remains pending or does not appear correctly, contact us for review. For duplicate charges, missing plan access, subscription errors, or other payment issues, we may fix the billing issue or approve a payment refund where appropriate. ### When Refunds Are Usually Not Available Refunds are usually not available when: - credits were already used for a successful generation; - the result was generated but you do not like the style, composition, or design direction; - the output needs design review, prompt refinement, or another iteration; - you changed your mind after using credits or plan features; - you forgot to cancel a subscription before renewal; - your request is made outside the review period below. AI design outputs can vary. A result that needs refinement is not always treated as a failed generation. ### Unused Credits, Partial Use, and Subscription Charges One-time credit packs may be eligible for a full refund if the request is submitted within 7 days of purchase and none of the credits from that pack have been used. Once any credits from the pack have been used, the purchase is not eligible for a full or partial refund, except where required by law or where ArchOne AI confirms a billing or service error. Initial subscription charges and renewal charges may be eligible for a refund if the request is submitted within 7 days of the charge and no subscription credits or paid plan features associated with that charge have been used. Once included credits or paid features have been used, the charge is normally not refundable. Free trial, bonus, reward, and promotional credits have no cash value and are not refundable or exchangeable for money. Credits returned after a confirmed technical generation failure are not treated as successful use. These rules do not limit any non-waivable rights under applicable law. ### Review Period Please send refund or credit review requests within 7 days of the purchase, renewal, failed generation, duplicate charge, or billing issue. Requests sent after 7 days may be harder to verify and may not be eligible for a refund or credit restoration. ### Subscriptions and Cancellations You can cancel a subscription according to the rules shown at checkout, in your account, or on the pricing page. Canceling a subscription stops future renewals. It does not automatically refund past charges. If a renewal charge looks incorrect, please contact us within 7 days so we can review it. ### How to Request a Review To request a refund or credit review, contact us at [support@archoneai.com](mailto:support@archoneai.com 'Email ArchOne AI support'). Please include: - your account email; - order number or payment reference if available; - purchase or generation date; - the related task, page, or feature; - a short description of what happened. Clear details help us review the issue faster. ### Processing Approved refunds are usually sent back to the original payment method. Payment providers and banks may take 5-10 business days to show the refund. Payment processing fees may not always be refundable. If a payment provider charges a non-refundable processing fee, that amount may be deducted from the refund where allowed by law. ### Abuse and Fair Use This policy is meant to help with real billing issues, failed generations, and service errors. It is not meant to provide free use of paid AI generations. ArchOne AI may decline refund or credit requests that appear abusive, repeated, misleading, or inconsistent with this policy. For terms governing use of ArchOne AI and information about how we handle personal data, please review the [Terms of Service](https://archoneai.com/terms-of-service 'Review the ArchOne AI Terms of Service') and [Privacy Policy](https://archoneai.com/privacy-policy 'Review the ArchOne AI Privacy Policy'). ### Contact If you have questions about this refund policy, contact us at [support@archoneai.com](mailto:support@archoneai.com 'Email ArchOne AI refund support'). ## Source 4: Cookie Policy Canonical HTML: https://archoneai.com/cookie-policy Published: 2026-09-14. Content updated: 2026-09-14. ### Overview This policy explains how ArchOne AI uses cookies and similar technologies when you visit our website or use our services. Last updated: September 15, 2026. Cookies are small text files stored on your device by a website. Similar technologies, including local storage, may store or retrieve information in your browser for related purposes. ### How We Use Cookies ArchOne AI may use cookies and similar technologies to: - keep you signed in and maintain a secure session; - remember language, interface, and notification preferences; - process checkout and preserve necessary transaction context; - understand visits, feature use, performance, and errors; - remember campaign, referral, or attribution information; and - prevent abuse and protect accounts and services. The cookies available during a visit depend on the features you use and the services enabled on the site. ### Types of Cookies #### Essential Cookies Essential cookies support sign-in, session continuity, security, fraud prevention, account access, and payment-related functions. Some ArchOne AI features may not work correctly if these cookies are blocked. #### Preference Cookies Preference cookies remember choices such as language, interface state, or whether you dismissed a site notification. They reduce the need to repeat the same selections on later visits. #### Analytics and Performance Cookies Analytics and performance technologies help us understand which pages and features are used, whether a workflow succeeds or fails, and how the site performs. Except for cookieless analytics described below, services that use browser identifiers load only after you select **Accept all cookies**. #### Attribution and Referral Cookies Attribution cookies may remember a campaign, referral source, or partner identifier. We use this information to understand how visitors reach ArchOne AI, apply an eligible campaign where applicable, and measure related sign-ups or purchases. ### Examples and Duration The following examples describe first-party cookies currently used by ArchOne AI. Names, purposes, and durations may change when a feature is updated. | Cookie | Purpose | Typical duration | | ----------------------------------- | ---------------------------------------------------------------------- | -------------------------------------------------------------------- | | `archoneai_cookie_consent` | Remembers whether you accepted all cookies or chose necessary cookies. | Up to 180 days | | `utm_source` | Remembers the source associated with a visit or sign-up after consent. | Up to 30 days | | `pricing_campaign` | Applies and remembers an eligible pricing offer that you selected. | Up to 30 days | | `archoneai_top_banner_*` | Remembers that a specific site notification was dismissed. | Usually 7 days | | Authentication and security cookies | Maintains sign-in, session, and security state. Cookie names vary. | Session-based or according to the applicable authentication settings | A session cookie normally expires when the browser session ends. A persistent cookie remains until its stated expiration, until it is replaced, or until you delete it. ### Analytics Services As of the date shown above, ArchOne AI is configured to use the following analytics services. A service may not run on every page or during every visit. | Service | Purpose and storage | | ------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | [Vercel Web Analytics](https://vercel.com/docs/analytics/privacy-policy 'Read Vercel Web Analytics privacy information') | Measures aggregated traffic without third-party cookies. Vercel states that its temporary visitor hash is discarded after 24 hours. | | [Google Analytics](https://support.google.com/analytics/answer/11397207 'Read Google Analytics cookie information') | Measures visits and product interactions after consent. GA4 may set first-party `_ga` and `_ga_*` cookies with a default expiration of up to 2 years, subject to browser limits and configuration. | | [Microsoft Clarity](https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies 'Read Microsoft Clarity cookie information') | Helps us understand site usability after consent. Clarity may set `_clck`, `_clsk`, and related Microsoft cookies; their duration varies by identifier and provider configuration. | | [PostHog](https://posthog.com/docs/libraries/js/persistence 'Read PostHog persistence information') | Measures selected product interactions after consent. Its default browser persistence uses local storage and a first-party `ph_*_posthog` cookie for up to 365 days. | ArchOne AI may also use third-party services for authentication, payments, referrals, customer support, or other service functions. Those providers may set or read cookies when you use the relevant feature or visit their pages. Third-party technologies are governed by the provider's own policies. The optional Google One Tap prompt loads on eligible public pages only after you select **Accept all cookies**. Depending on browser and configuration, Google Identity Services may use cross-domain state such as the `g_state` cookie to manage the prompt. If you explicitly select **Sign in with Google**, Google authentication may load immediately because you requested that sign-in flow; this does not enable optional analytics or marketing services. ### Managing Cookies When the Cookie settings panel is shown, you can accept all cookies or continue with necessary cookies only. ArchOne AI stores that choice for up to 180 days. On this page, select **Cookie settings** to review or change your choice. If you change from all cookies to necessary cookies, ArchOne AI stops loading the optional services on the next page load and removes the optional first-party identifiers it can access. You may need to use your browser settings to remove cookies stored under a third party's domain. Most browsers also let you view, block, or delete cookies through their privacy or site settings. You can configure some browsers to block third-party cookies or remove stored site data when the browser closes. Blocking or deleting essential cookies may sign you out or prevent account, security, checkout, payment, preference, or other service features from working correctly. Deleting a preference or attribution cookie may cause the related choice or source information to be recorded again. Browser settings do not necessarily remove information already received and processed before a cookie was deleted. ### Changes to This Policy We may update this Cookie Policy when our services, providers, or legal obligations change. We will publish the revised policy on this page and update the date shown above. ### Related Policies For more information about how ArchOne AI handles personal data, please review the [Privacy Policy](https://archoneai.com/privacy-policy 'Review the ArchOne AI Privacy Policy'). Your use of ArchOne AI is also governed by the [Terms of Service](https://archoneai.com/terms-of-service 'Review the ArchOne AI Terms of Service'). ### Contact If you have questions about this Cookie Policy, contact us through [Contact](https://archoneai.com/contact 'Contact ArchOne AI support') or at [support@archoneai.com](mailto:support@archoneai.com 'Email ArchOne AI support').